Compare the traditional territory-based pattern and the new account-based sharing pattern for governing external contractors' access and management.

Learn how to handle ambiguity, support safe repetition, and fail in ways the agent can recover autonomously.

Data 360 Document AI is the Salesforce native Intelligent Document Processing (IDP) capability within the Data 360 platform.

Learn how CRM Analytics SyncOut and SyncIn enable declarative, low-code data synchronization between Salesforce and external analytics platforms, eliminating custom ETL pipelines and reducing operational overhead.

Learn how Salesforce Data Virtualization enables real-time access to external data without replication, using Salesforce Connect and External Objects to query data at its source while maintaining dual-layer security and governance.

Get an under-the-hood look at the latest Salesforce Platform innovations.

Learn about Data 360 architecture—its principles, capabilities, use cases, and key differentiators.

Detailed understanding of the Data 360 Security Architecture.

Discover integration patterns that address key scenarios and determine which pattern best fits your needs.

Discover integration patterns that address key scenarios and determine which pattern best fits your needs.

Explore three important considerations when choosing an implementation for asynchronous processing.

Get started architecting on the Salesforce Platform.

Get an under-the-hood look at the Salesforce Platform.

Meet your current and future data access requirements.

Detailed understanding of the Data 360 Clean Rooms

Discover a pattern-based methodology for designing and building agentic solutions.

Explore the primary types of agents and get an architectural blueprint for building those agents with Agentforce.

Dive deep into the Agent Development Lifecycle (ADLC), a distinct methodology tailored for the unique complexities of building autonomous agents.

This document presents a point of view describing the IT architecture that enterprises will need over the next 3-5 years to fully capture the value of an agentic workforce.

This document presents a point of view for architecting the intelligent enterprise using MuleSoft

Discover the MuleSoft Agent Fabric capabilities that will power the future agentic workforce.

This document explains how enterprises can use MuleSoft and Informatica in tandem to create a comprehensive - Better Together - framework that meets the full spectrum of data and application needs.

This document details how MuleSoft’s Trusted Agent Identity uses Flex Gateway to securely enforce end-user identity propagation across complex, multi-hop agentic architectures.

This document explains how enterprises can use new Agentforce Builder and Agent Script for Hybrid Reasoning