Content last updated December 19, 2022.

Communications Cloud Business Customer Data Model Icon for download Download image Icon for download Download PDF Open the template in Lucidchart (Lucidchart account required)

Context and Usage

This data model, or entity relationship diagram (ERD), includes objects for managing business customers in Communications Cloud. Visit the Communications Cloud object list for more information on the objects and fields in this data model.

Salesforce ERDs use a modified form of the Information Engineering (IE) notation. Learn more about our ERD notations by visiting Salesforce Product Data Model Notation.