Daily Highlights

Day 1 - Highlights

Architect Intentional Marketing Solutions
Use Well-Architected to bridge the gap between architects and marketers. Learn how to design intentional solutions that align technical capabilities with a marketer’s business objectives.

Speakers: Justin Piehowski
Time: 1:30 PM - 1:50 PM
Location: Redwood Theater
Type: Theater
Architecting Unified Web Analytics with Data Cloud
Go behind the scenes of architect.salesforce.com and learn how the Salesforce Well-Architected team unified and deepened our website analytics with Data Cloud.

Speakers: Marc Braga, Arturo Alvarado
Time: 3:30 PM - 3:50 PM
Location: Redwood Theater
Type: Theater

Day 2 - Highlights

Assess Implementations for Architectural Maturity
How well-architected is my org, team, or company? See how you can assess the maturity of a real-world implementation against Well-Architected, and learn about tools we're building for you.

Speakers: , Jsun Pe, Zayne Turner
Time: 10:00 AM - 10:20 AM
Location: Moscone West, Room 2000
Type: Theater; VOD
Architect Keynote: The Future Is Well-Architected
Join us to discover how to use Salesforce Well-Architected principles to revolutionize your AI, data, and CRM strategies. Preview the latest innovations directly from the people who built them.

Speakers: Susannah Plaisted, Tom Leddy, Claire Cheng, Marc Braga, Zayne Turner, Nevea Van Wright, Qingqing Liu, Srinivas Tirupati, Justin Piehowski, Srini Tallapragada
Time: 4:45 PM - 5:35 PM
Location: Moscone West, Level 3, Keynote Room
Type: Keynote; VOD

Day 3 - Highlights

AI, Data, and Well-Architected: An Inside Look
The Well-Architected Framework now includes Data Cloud and AI. Learn what's available and hear from the experts who contributed to our latest release.

Speakers: Susannah Plaisted, Stella Hang, Tyson Read
Time: 2:00 PM - 2:20 PM
Location: Moscone South, Content Pavilion, Stage 9
Type: Theater; VOD
APIs and the Composable Enterprise
Composable solutions adjust quickly and with greater stability. Learn how the MuleSoft API-led approach to creating a composable enterprise complements the Salesforce Well-Architected Framework.

Speakers: Ryan Hoegg
Time: 3:30 PM - 3:50 PM
Location: Moscone South, Content Pavilion, Stage 7
Type: Theater; VOD

Architect Sessions Overview

Tuesday, September 17

Discover the Future of Salesforce Development: Roadmap & Q&A
Explore new tools to enhance your developer experience. Salesforce product managers will share the roadmap for AI development agents, RAG, DevSecOps, and answer questions in this interactive session.

Speakers: Ananya Jha, Dan Fernandez, Karishma Lalwani
Time: 8:30 AM - 9:15 AM
Location: Moscone North, Campground, Theater 4
Type: Breakout
Architect for Maintainability
Dive into real-world scenarios addressing tech debt. Learn how to prioritize work and influence stakeholders and walk away feeling empowered to tackle your backlog.

Speakers: Steve Simpson, Jitendra Zaa, Gillian Reynolds
Time: 8:30 AM - 9:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Applying Well-Architected at Salesforce
Architectural veterans will show you how to put the Salesforce Well-Architected framework into practice using lessons learned from complex enterprise customers.

Speakers: Jsun Pe, Allison Park
Time: 9:00 AM - 9:20 AM
Location: Redwood Theater
Type: Theater
Architect for Organizational Security
Dive into real-world organizational security scenarios. Learn how to spot anti-patterns and walk away knowing how to solve security problems and influence stakeholders.

Speakers: Squire Kirschner, Angelica Buffa
Time: 12:00 PM - 12:50 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect’s Guide to Asynchronous Processing
Learn about key decision points and tradeoffs for asynchronous solutions. Walk through real-world scenarios, know when to use (or avoid) async tools, and find out what best supports your use case.

Speakers: Jsun Pe, Tom Leddy
Time: 12:30 PM - 12:50 PM
Location: Redwood Theater
Type: Theater
Architect for State Management
Dive into real-world scenarios with integration and eventing. Learn how to identify issue and how to resolve them. Walk away with confidence that your architecture handles state well.

Speakers: Matthew Morris, Joey Chan
Time: 1:00 PM - 1:50 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect Intentional Marketing Solutions
Use Well-Architected to bridge the gap between architects and marketers. Learn how to design intentional solutions that align technical capabilities with a marketer’s business objectives.

Speakers: Justin Piehowski
Time: 1:30 PM - 1:50 PM
Location: Redwood Theater
Type: Theater
An Architect’s Toolkit: Essential Resources You Should Know
Wondering where to start with Salesforce architecture? Join the Well-Architected product managers to learn about key architect resources available for everyone building solutions with Salesforce.

Speakers: Susannah Plaisted, Tom Leddy
Time: 2:00 PM - 2:20 PM
Location: Redwood Theater
Type: Theater; VOD
Architect an Incident Response Solution
Dive into real-world incident response scenarios. Learn how to get teams focused on the right response and walk away with tactics you can use to prioritize what matters when it matters most.

Speakers: Christ Valentin, Blanca Leon-Carter, Stephen Spencer
Time: 2:00 PM - 2:50 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect for Scalability
Dive into real-world scenarios with CRM and Data Cloud. Learn best practices to scale your solutions and walk away with the confidence they'll continue to perform as your organization grows.

Speakers: Jitendra Zaa, Allison Park, Bhavana Singh
Time: 3:00 PM - 3:50 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architecting Unified Web Analytics with Data Cloud
Go behind the scenes of architect.salesforce.com and learn how the Salesforce Well-Architected team unified and deepened our website analytics with Data Cloud.

Speakers: Marc Braga, Arturo Alvarado
Time: 3:30 PM - 3:50 PM
Location: Redwood Theater
Type: Theater
Are You Mapping Your Data Sources?
Learn how to use the Well-Architected Framework and Salesforce diagrams to map data sources across your enterprise. You’ll leave with an approach you can use for a compliant Data Cloud implementation.

Speakers: Shoby Abdi
Time: 4:00 PM - 4:20 PM
Location: Redwood Theater
Type: Theater
Architect for Data Security
Dive into real-world data security scenarios for CRM and Data Cloud. Discover how to choose the best data security approach, anticipate problems, and protect data and stakeholders.

Speakers: Melissa Shepard, Jacquelin Barnes
Time: 4:00 PM - 4:50 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
AI, Data, and Well-Architected: An Inside Look
The Well-Architected Framework now includes Data Cloud and AI. Learn what's available and hear from the experts who contributed to our latest release.

Speakers: Susannah Plaisted, Stella Hang, Tyson Read
Time: 4:30 PM - 4:50 PM
Location: Redwood Theater
Type: Theater; VOD

Wednesday, September 18

Architect for Application Lifecycle Management
Get hands-on with application lifecycle management for Data Cloud. Learn how to start testing and understand how Data Cloud sandboxes work. Walk away knowing how to design resilient solutions.

Speakers: Blanca Leon-Carter, Stephen Spencer
Time: 8:30 AM - 9:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Explore the Financial Services Cloud Data Model
Partners, join the Salesforce data modeling team for an interactive, hands-on session to explore the Financial Services Cloud data model on architect.salesforce.com. Bring your questions and feedback.

Speakers: J.J. Jakubik, Lars Martinsson
Time: 8:30 AM - 9:30 AM
Location: Marriott, Level B2, Salon 10
Type: Hands-on Training
Applying Well-Architected to Global Messaging for Compliance
Compliant solutions follow legal and ethical guidelines. Learn how to use the Well-Architected framework to ensure your global messaging solution follows regional laws and regulations.

Speakers: Justin Piehowski
Time: 9:00 AM - 9:20 AM
Location: Redwood Theater
Type: Theater
Accelerate the Adoption of AI Across Clouds
Explore cross-cloud Salesforce AI capabilities through an interactive discussion with other Salesforce customers. Learn about practical applications and how to make a big impact fast.

Speakers: Jacqui Barnes, Jsun Pe, Raj Aggarwal, Vishal Belawade
Time: 9:00 AM - 9:45 AM
Location: Moscone South, Content Pavilion, Stage 4
Type: Breakout; VOD
Architect for Data Security
Dive into real-world data security scenarios for CRM and Data Cloud. Discover how to choose the best data security approach, anticipate problems, and protect data and stakeholders.

Speakers: Prag Ravichandran Kamalaveni, Sandi Nuss Zellner
Time: 9:30 AM - 10:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
A Look at What’s New for Decision Guides
We’re expanding Well-Architected Decision Guides to include Customer Data Strategy and Asynchronous Processing. Learn what else is new with Decision Guides and what’s coming next.

Speakers: Tom Leddy
Time: 9:30 AM - 9:50 AM
Location: Moscone West, Room 2000
Type: Theater; VOD
Diagramming Salesforce Solutions
Visual storytelling is a fundamental skill that Salesforce architects must know. Learn how to use Salesforce diagrams to align stakeholders and motivate teams.

Speakers: Matt Morris
Time: 9:30 AM - 9:50 AM
Location: Redwood Theater
Type: Theater
Einstein for Scale: IT Leader Panel for Scaling Salesforce
Join us for a customer panel discussion diving into how to accelerate enterprise-scale development with AI-powered Scale Products. Discover how Einstein for Scale enhances testing and insights.

Speakers: Jeremy Foster, Karishma Lalwani, Pamela Nicholas, Shane Forret, William Lockwood
Time: 9:45 AM - 10:30 AM
Location: Moscone South, Content Pavilion, Stage 12
Type: Breakout; VOD
Architect Intentional Marketing Solutions
Use Well-Architected to bridge the gap between architects and marketers. Learn how to design intentional solutions that align technical capabilities with a marketer’s business objectives.

Speakers: Justin Piehowski
Time: 10:00 AM - 10:20 AM
Location: Redwood Theater
Type: Theater
Assess Implementations for Architectural Maturity
How well-architected is my org, team, or company? See how you can assess the maturity of a real-world implementation against Well-Architected, and learn about tools we're building for you.

Speakers: , Jsun Pe, Zayne Turner
Time: 10:00 AM - 10:20 AM
Location: Moscone West, Room 2000
Type: Theater; VOD
Architect for Organizational Security
Dive into real-world organizational security scenarios. Learn how to spot anti-patterns and walk away knowing how to solve security problems and influence stakeholders.

Speakers: Navita Sharma, Shelly Sousa
Time: 10:30 AM - 11:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
5 Case Studies: Real-World Wins with Well-Architected
Dive into real-world applications of Well-Architected principles through five diverse case studies. Discover the results and learn how to immediately integrate these practices into projects.

Speakers: Christopher Ramm
Time: 10:30 AM - 10:50 AM
Location: Redwood Theater
Type: Theater; VOD
Architecting Unified Web Analytics with Data Cloud
Go behind the scenes of architect.salesforce.com and learn how the Salesforce Well-Architected team unified and deepened our website analytics with Data Cloud.

Speakers: Marc Braga, Arturo Alvarado
Time: 11:00 AM - 11:20 AM
Location: Redwood Theater
Type: Theater
An Architect’s Toolkit: Essential Resources You Should Know
Wondering where to start with Salesforce architecture? Join the Well-Architected product managers to learn about key architect resources available for everyone building solutions with Salesforce.

Speakers: Susannah Plaisted, Tom Leddy
Time: 11:00 AM - 11:20 AM
Location: Moscone South, Content Pavilion, Stage 9
Type: Theater; VOD
Applying Well-Architected at Salesforce
Architectural veterans will show you how to put the Salesforce Well-Architected framework into practice using lessons learned from complex enterprise customers.

Speakers: Jsun Pe, Allison Park
Time: 11:30 AM - 11:50 AM
Location: Redwood Theater
Type: Theater
Architect for Readability
Dive into real-world scenarios around solution complexity. Understand the importance of good documentation and diagrams and how to create clear artifacts to align teams and simplify solutions.

Speakers: Nadina Lisbon, Adam Olshansky
Time: 11:30 AM - 12:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architectural Implications of Data Democratization
Understand what you need to consider when designing for greater access to quickly grow data volumes with Salesforce. Get a sneek peek at the new Architect's Decision Guide for Customer Data Strategy.

Speakers: Tom Leddy, Gayan Benedict
Time: 12:00 PM - 12:20 PM
Location: Redwood Theater
Type: Theater
Are You Mapping Your Data Sources?
Learn how to use the Well-Architected Framework and Salesforce diagrams to map data sources across your enterprise. You’ll leave with an approach you can use for a compliant Data Cloud implementation.

Speakers: Shoby Abdi
Time: 12:30 PM - 12:50 PM
Location: Redwood Theater
Type: Theater
Architect a Strategic Solution
Get hands-on with real-world strategy problems. Discover how to shift your perspective from "everything matters" to a set of priorities that help you make governance as agile as your delivery process.

Speakers: Shelly Sousa, Brian Shea
Time: 12:30 PM - 1:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
APIs and the Composable Enterprise
Composable solutions adjust quickly and with greater stability. Learn how the MuleSoft API-led approach to creating a composable enterprise complements the Salesforce Well-Architected Framework.

Speakers: Ryan Hoegg
Time: 1:00 PM - 1:20 PM
Location: Redwood Theater
Type: Theater; VOD
Enhance App Performance with Scale Center and ApexGuru
Learn how to boost your Salesforce org performance using Scale Center and ApexGuru. Identify and resolve row locks, concurrent Apex, and CPU issues with ApexGuru's expert code recommendations.

Speakers: Karishma Lalwani, Mohith Shrivastava
Time: 1:00 PM - 1:20 PM
Location: Developer Theater
Type: Theater
Design Reliable Architecture in 3 Steps
Get best practices for ensuring performance, growing sustainably, and avoiding availability issues. Learn to create strong solutions for business success. Ideal for architects.

Speakers: Jacqui Barnes, Nevea Van Wright
Time: 1:30 PM - 1:50 PM
Location: Moscone South, Content Pavilion, Stage 9
Type: Theater; VOD
Architect for Data Integrity
Dive into real-world scenarios with CRM and Data Cloud. Learn why data handling matters and how to spot problems in automation. Walk away knowing how to use data integrity to drive business outcomes.

Speakers: Angelica Buffa, Doria Hamelryk
Time: 1:30 PM - 2:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect for Readability
Dive into real-world scenarios around solution complexity. Understand the importance of good documentation and diagrams and how to create clear artifacts to align teams and simplify solutions.

Speakers: Neha Nagori, Christ Valentin
Time: 2:30 PM - 3:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
A Dive into the Data Cloud Data Model
Dive into the Data Cloud data model with the Salesforce data modeling team and learn how to create diagrams with the Salesforce data model notation.

Speakers: J.J. Jakubik, Lars Martinsson
Time: 3:00 PM - 3:20 PM
Location: Redwood Theater
Type: Theater
An Architect’s Approach to the Data Cloud Ingestion API
Learn when to use the Ingestion API with Data Cloud. Discover how to choose the implementation pattern (bulk vs. streaming), and how you can architect secure, maintainable, and composable connectors.

Speakers: Angelica Buffa
Time: 3:30 PM - 3:50 PM
Location: Redwood Theater
Type: Theater; VOD
Architect a Strategic Solution
Get hands-on with real-world strategy problems. Discover how to shift your perspective from "everything matters" to a set of priorities that help you make governance as agile as your delivery process.

Speakers: Matt Morris, Gaurav Kheterpal
Time: 3:30 PM - 4:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect Keynote: The Future Is Well-Architected
Join us to discover how to use Salesforce Well-Architected principles to revolutionize your AI, data, and CRM strategies. Preview the latest innovations directly from the people who built them.

Speakers: Susannah Plaisted, Tom Leddy, Claire Cheng, Marc Braga, Zayne Turner, Nevea Van Wright, Qingqing Liu, Srinivas Tirupati, Justin Piehowski, Srini Tallapragada
Time: 4:45 PM - 5:35 PM
Location: Moscone West, Level 3, Keynote Room
Type: Keynote; VOD

Thursday, September 19

Enhance App Performance with Scale Center and ApexGuru
Learn how to boost your Salesforce org performance using Scale Center and ApexGuru. Identify and resolve row locks, concurrent Apex, and CPU issues with ApexGuru's expert code recommendations.

Speakers: Karishma Lalwani, Mohith Shrivastava
Time: 8:30 AM - 8:50 AM
Location: Moscone West, Room 2000
Type: Theater; VOD
Architect for Scalability
Dive into real-world scenarios with CRM and Data Cloud. Learn best practices to scale your solutions and walk away with the confidence they'll continue to perform as your organization grows.

Speakers: Gaurav Kheterpal, Vickie Jeffery, Steve Simpson
Time: 8:30 AM - 9:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Explore the Health Cloud Data Model
Partners, join the Salesforce Data Modeling Team for an interactive, hands-on session to explore the Health Cloud data model on architect.salesforce.com. Bring your questions and feedback.

Speakers: J.J. Jakubik, Lars Martinsson
Time: 8:30 AM - 9:30 AM
Location: Marriott, Level B2, Salon 10
Type: Hands-On Training
Architect’s Guide to Asynchronous Processing
Learn about key decision points and tradeoffs for asynchronous solutions. Walk through real-world scenarios, know when to use (or avoid) async tools, and find out what best supports your use case.

Speakers: Jsun Pe, Tom Leddy
Time: 9:30 AM - 9:50 AM
Location: Redwood Theater
Type: Theater
Architect for Application Lifecycle Management
Get hands-on with application lifecycle management for Data Cloud. Learn how to start testing and understand how Data Cloud sandboxes work. Walk away knowing how to design resilient solutions.

Speakers: Brock Elgart, Melissa Shepard
Time: 9:30 AM - 10:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
A Dive into the Data Cloud Data Model
Dive into the Data Cloud data model with the Salesforce data modeling team and learn how to create diagrams with the Salesforce data model notation.

Speakers: J.J. Jakubik, Lars Martinsson
Time: 10:00 AM - 10:20 AM
Location: Redwood Theater
Type: Theater
Diagramming Salesforce Solutions
Visual storytelling is a fundamental skill that Salesforce architects must know. Learn how to use Salesforce diagrams to align stakeholders and motivate teams.

Speakers: Matt Morris
Time: 10:30 AM - 10:50 AM
Location: Redwood Theater
Type: Theater
5 Case Studies: Real-World Wins with Well-Architected
Dive into real-world applications of Well-Architected principles through five diverse case studies. Discover the results and learn how to immediately integrate these practices into projects.

Speakers: Christopher Ramm
Time: 10:30 AM - 10:50 AM
Location: Moscone West, Room 2000
Type: Theater; VOD
Architect an Incident Response Solution
Dive into real-world incident response scenarios. Learn how to get teams focused on the right response and walk away with tactics you can use to prioritize what matters when it matters most.

Speakers: Sandi Nuss Zellner, Charly Prinsloo, Brian Shea
Time: 10:30 AM - 11:20 AM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect for Maintainability
Dive into real-world scenarios addressing tech debt. Learn how to prioritize work and influence stakeholders and walk away feeling empowered to tackle your backlog.

Speakers: Carl Brundage, Nadina Lisbon, Neha Nagori
Time: 11:30 AM - 12:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
Architect a Strategic Solution
Get hands-on with real-world strategy problems. Discover how to shift your perspective from "everything matters" to a set of priorities that help you make governance as agile as your delivery process.

Speakers: Andrés Catalán, Bhavana Singh
Time: 12:30 PM - 1:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
An Architect’s Approach to the Data Cloud Ingestion API
Learn when to use the Ingestion API with Data Cloud. Discover how to choose the implementation pattern (bulk vs. streaming), and how you can architect secure, maintainable, and composable connectors.

Speakers: Angelica Buffa
Time: 1:30 PM - 1:50 PM
Location: Moscone South, Content Pavilion, Stage 9
Type: Theater; VOD
Discover the Future of Salesforce Development: Roadmap & Q&A
Explore new tools to enhance your developer experience. Salesforce product managers will share the roadmap for AI development agents, RAG, DevSecOps, and answer questions in this interactive session.

Speakers: Ananya Jha, Dan Fernandez, Karishma Lalwani
Time: 1:30 PM - 2:15 PM
Location: Moscone North, Campground, Theater 3
Type: Breakout
Architect for State Management
Dive into real-world scenarios with integration and eventing. Learn how to identify issue and how to resolve them. Walk away with confidence that your architecture handles state well.

Speakers: Louise Lockie, Poonam Keswani
Time: 1:30 PM - 2:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
AI, Data, and Well-Architected: An Inside Look
The Well-Architected Framework now includes Data Cloud and AI. Learn what's available and hear from the experts who contributed to our latest release.

Speakers: Susannah Plaisted, Stella Hang, Tyson Read
Time: 2:00 PM - 2:20 PM
Location: Moscone South, Content Pavilion, Stage 9
Type: Theater; VOD
A Look at Salesforce Diagrams in Action
Salesforce diagrams make it easy for architects to create useful resources. Learn what templates and tools are available, see them in action, and get started customizing great diagrams today.

Speakers: Nevea Van Wright, Shoby Abdi
Time: 2:30 PM - 2:50 PM
Location: Moscone West, Room 2000
Type: Theater; VOD
Architect for Data Integrity
Dive into real-world scenarios with CRM and Data Cloud. Learn why data handling matters and how to spot problems in automation. Walk away knowing how to use data integrity to drive business outcomes.

Speakers: Adam Olshansky, Carl Brundage
Time: 2:30 PM - 3:20 PM
Location: Well-Architected Workshop
Type: Hands-On Workshop
APIs and the Composable Enterprise
Composable solutions adjust quickly and with greater stability. Learn how the MuleSoft API-led approach to creating a composable enterprise complements the Salesforce Well-Architected Framework.

Speakers: Ryan Hoegg
Time: 3:30 PM - 3:50 PM
Location: Moscone South, Content Pavilion, Stage 7
Type: Theater; VOD