System Landscape
System landscape diagrams provide a comprehensive view of an organization's technology ecosystem, illustrating the relationships between Salesforce products, external systems, and integration points. These visual representations help architects understand the complete system topology, identify dependencies, and plan strategic implementations. They serve as essential documentation for stakeholders to visualize how different components interact within a Customer 360 architecture and support business objectives.
This section contains 5 reference diagrams related to system landscape:
| Diagram Name | Description |
|---|---|
| Customer 360 Marketing System Landscape | A system landscape for a Customer 360 Architecture implementation. |
| Agentforce System Landscape | A system landscape capturing the mix of Salesforce products and other technology systems available with Agentforce. |
| Retail System Landscape | A system landscape showing a B2C Commerce and Marketing solution, indicating the mix of Salesforce products and other technologies involved in the implementation. |
| Salesforce Role Hierarchy | An example org hierarchy, capturing a subset of roles in order to clarify business structure, personnel relationships, and access patterns. |
| Single Org Architecture | A diagram detailing a single org strategy supporting multiple business units. |