Capability Map

Capability maps provide a visual representation of business and technical capabilities, illustrating how different products and services support organizational objectives. These diagrams help architects and stakeholders understand the relationship between business drivers, capabilities, and the underlying technology stack. They serve as strategic planning tools that enable better alignment between business goals and technical implementation.

This section contains 5 reference diagrams related to capability maps:

Diagram NameDescription
Business Capability MapA diagram detailing business drivers and capabilities with high-level product positioning.
Data 360 Technical Capability MapDetails Data 360 technical capabilities and the product mix involved in supporting them.
Loyalty Management Capability MapA diagram detailing capabilities with high-level product positioning for loyalty management.
Retail Loyalty Management Capability MapA diagram detailing capabilities with high-level product positioning for retail loyalty management.
Travel Hospitality Loyalty Management Capability MapA diagram detailing capabilities with high-level product positioning for travel & hospitality loyalty management.