Capability Map

Capability maps provide a visual representation of business and technical capabilities, illustrating how different products and services support organizational objectives. These diagrams help architects and stakeholders understand the relationship between business drivers, capabilities, and the underlying technology stack. They serve as strategic planning tools that enable better alignment between business goals and technical implementation.

This section contains 4 reference diagrams related to capability maps:

Diagram NameDescription
Business Capability MapA template capability map for depicting business drivers and capabilities with high-level product positioning.
Data 360 Technical Capability MapA capability map that shows Data 360 technical capabilities and the product mix involved in supporting them.
Loyalty Management Capability MapA capability map that shows loyalty management services with high-level product positioning.
Center Of ExcellenceA diagram detailing how a Center of Excellence (CoE) bridges executive stakeholders and IT.