Image Lucidchart

Diagram Scope

Entities and relationships supporting loyalty programs, including members, partners, currencies, tiers, and vouchers

Entities (objects) Included

Account, Benefit, Benefit Action Parameter, Benefit Action Parameter Value, Benefit Type, Campaign, Campaign Member, Case, Contact, Loyalty Ledger, Loyalty Member Currency, Loyalty Member Tier, Loyalty Program, Loyalty Program Engagement Attribute, Loyalty Program Member, Loyalty Program Member Attribute Value, Loyalty Program Member Case, Loyalty Program Partner, Loyalty Program Partner Currency, Loyalty Program Partner Ledger, Loyalty Program Partner Promotion, Loyalty Program Prepaid Pack, Loyalty Program Promotion, Loyalty Tier, Loyalty Tier Benefit, Loyalty Tier Group, Market Segment, Network, Network Referenced Object, Order, Product, Product Catalog, Promotion, Promotion Loyalty Partner Product, Promotion Market Segment, Transaction Journal, Unit of Measure, Voucher, Voucher Definition

More Info

• Loyalty Data Model
• Get to Know the Loyalty Management Licenses
• Loyalty Program Setup Basics
• Loyalty Management Standard Objects | Loyalty Management Developer Guide | Salesforce Developers
• Loyalty Management Fields on Standard Objects | Loyalty Management Developer Guide | Salesforce Developers

How do I read these diagrams?

See Salesforce Data Model Notation.

More Loyalty Cloud Data Models