Appointment Scheduling

Diagram Scope

The Service Appointment object and other entities and relationships involved in streamlining and managing the scheduling of appointments at educational institutions

Entities (objects) Included

Account, Appointment Category, Asset, Assigned Resource, Case, Case Record Type, Case Team Member, Case Team Role, Case Team Template, Case Team Template Member, Case Team Template Record, Contact, Engagement Channel Type, Engagement Channel Work Type, Event, Location, Service Appointment, Service Resource, Service Resource Skill, Service Territory, Service Territory Member, Service Territory Work Type, Shift, Shift Engagement Channel, Shift Work Topic, Skill, Skill Requirement, Success Team, User, Video Call, Video Call Participant, Work Type, Work Type Group, Work Type Group Member, Work Type Group Role

More Info

How do I read these diagrams?

See Salesforce Data Model Notation.

More Education Cloud Data Models