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Content last updated September 20, 2022.
This data model, or entity relationship diagram (ERD), defines the objects used to record issues in the Salesforce Customer Data Platform. Visit the Customer 360 Data Model documentation and Developer Guide to learn about the Customer 360 Data Model Objects (DMOs).
Salesforce ERDs use a modified form of the Information Engineering (IE) notation. Learn more about our ERD notations by visiting Salesforce Product Data Model Notation.