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Diagram Scope

Conceptual entities and relationships involved in personalizing, tracking and managing marketing efforts using email engagement methods and their resulting data

Entities (objects) Included

Account Contact, Bulk Email Message, Business Process, Business Process Step, Channel Engagement, Contact Point, Contact Point Email, Conversation, Digital Content, Digital Content Component, Email Engagement, Email Message, Email Template, Engagement Action, Engagement Action Actor, Engagement Asset, Engagement Channel, Engagement Channel Action, Engagement Channel Type, Engagement Process, Engagement Reason, Error Engagement, Individual, Lead, Software Application, User

More Info

• Standard Data Model Objects

How do I read these diagrams?

See Salesforce Data Model Notation.

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