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Retail Banking Solution Architecture Icon for download Download diagram

Context and Usage

The Salesforce Retail Banking architecture runs on two highly scalable and interoperable platforms: the core Salesforce Platform and Salesforce Marketing Cloud.

Connectors enable the connectivity that allows the cross-cloud actions required to support sophisticated use cases. These types of use cases include delivering a follow-up email based on customer inquiry about their financial goals. Various key use cases can be implemented by using Connectors and APIs.

Learn More

For additional detail, review the solution architecture diagrams and information included in the Customer 360 Guide for Retail Banking.