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Retail Banking Industry Blueprint Icon for download Download diagram

Context and Usage

Our reference architecture presents Platform and Functional capabilities. Each layer contains a representative subset of systems or capabilities that are most relevant for Retail Banking industry. It doesn’t list all possible systems or capabilities.

Identify gaps in your underlying capabilities by customizing this model to include other Salesforce products or third-party systems in your current technology stack.

Learn More

For additional detail, review the reference architecture diagrams and information included in theCustomer 360 Guide for Retail Banking, or contact your success manager or account team.