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Consumer Goods Solution Architecture Icon for download Download diagram

Context and Usage

The Salesforce Consumer Goods architecture runs on three highly scalable and interoperable platforms: Salesforce Platform, Marketing, and Commerce.

APIs and Connectors enable point-to-point connections to develop cross-cloud customer experiences. Solutions useful to consumer goods include API integrations, Marketing Cloud Connect, Distributed Marketing, and Social Customer Service.

Learn More

For additional detail, review the consumer goods solution architectures and information included in the Customer 360 Guide for Consumer Goods, or contact your success manager or account team.